Remittance Instructions
Remittance Information
● Remittance Bank: Taiwan Land Bank
● Bank Branch: Hualien Branch
● Account Name：育麟股份有限公司
● Beneficiary Code：005
● Account Number：018001-819166
● After completing the remittance, please notify us via phone or text message with the last five digits of your account number, your name, phone number, amount, date, check-in date, room type, and number of people. This will complete your booking process.。
● In the event of a typhoon, earthquake, or other natural disasters, if transportation is interrupted and the local county government or the government of the guest’s location announces a suspension of work and school, the deposit may be refunded or retained for up to three months, allowing for rescheduling of the stay."
Refund Information
※ Cancellation and Deposit Refund Policy: (According to the regulations of the Tourism Bureau, Ministry of Transportation and Communications)
-
Cancellation and Deposit Refund Standards:
- Cancellation 14 days before the scheduled check-in date: Full deposit refund.
- Cancellation 10 to 13 days before the scheduled check-in date: 70% deposit refund.
- Cancellation 7 to 9 days before the scheduled check-in date: 50% deposit refund.
- Cancellation 4 to 6 days before the scheduled check-in date: 40% deposit refund.
- Cancellation 2 to 3 days before the scheduled check-in date: 30% deposit refund.
- Cancellation 1 day before the scheduled check-in date: 20% deposit refund.
- Cancellation on the day of the scheduled check-in date: No deposit refund.
※ Cancellation of Booking: Any guest who does not check in on the scheduled check-in date will be considered as a cancellation of the booking.。
※ "On the day of check-in, if a natural disaster (typhoon, earthquake) occurs and the local government or the government of the guest's location issues a suspension of work and school, a full refund of the deposit may be issued or the deposit may be retained."